How AI Is Threatening Platforms’ Revenue Streams – Harvard Business Review

by Yuanyuan Gina Cui, Patrick van Esch and Jan Kietzmann
Over time, the sheer volume of online activity and the convenience of centralized digital services have turned us into a platform-dependent society, shaping markets and labor while seizing ever-greater shares of our time and daily activity. Consumers overwhelmingly rely on the likes of Google for search, WhatsApp for communication, YouTube for entertainment, Instagram for social connection, and Amazon for commerce.
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